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Netflix offer

Eei
Level 1: Joiner
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Hi,

 

Ive upgraded few months ago but never received any email from Netflix.

Feel cheated.

Isn't that just a con?

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MI5
Level 94: Supreme
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@Eei No it's not a con, but you did have to take a specific tariff.

Help here https://netflix.o2.co.uk/Offer and here https://www.o2.co.uk/termsandconditions/rewards/netflix-offer-terms-and-conditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Eei
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Thanks. I’ve just tried the link and it says that it’s not eligible.

I actually chose the tariff that said free Netflix and had a message that the offer will arrive within two weeks.

I find this very disappointing 

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MI5
Level 94: Supreme
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I'll tag in @Martin-O2 then who may be able to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
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Cheers for the mention @MI5

 

@Eei i'll drop you a private message so we can get this looked into for you. 

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