NETWORK PROBLEM

[Mr_Whingey]

FRIDAY 12th JULY Since 21.30 last night my phone tells me it has been unable to connect to a network. O2 Online advise me my sim is not blocked and there is a network problem. Does anyone else have a network problem ?

[Cleoriff · Accepted solution]

Hi @Mr_Whingey 

Check your network status here https://status.o2.co.uk/

You can also download the My Network app and check the mast status through there and also report it.

PS network problems are dependent on your area. My network is working fine in my postcode.

[MI5]

@Mr_Whingey (great name :))

If you are still no wiser to the problem, it could be a SIM issue. 

First try turning off and removing the SIM to discharge any static then reinsert and try again.

If still no good, pop into your local O2 shop for a free SIM swap.

[TallTrees]

Hi @Mr_Whingey
Another way to find out if there is a mast problem or something wrong with your phone/sim,
Do you have a friend in your area on o2 ask them🤔