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My new phone was delivered to the wrong address

GonzaloKarmy
Level 1: Joiner
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on ‎07-11-2023 17:59

on ‎07-11-2023 17:59

It was delivered elsewhere and it doesn't say where, the photo doesn't look like nowhere near.

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Enlli
Level 65: Ultra-cool
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on ‎07-11-2023 18:07

on ‎07-11-2023 18:07

You need to contact Sales and report this ASAP

Sales team, you can call them on 0800 081 0255

 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎07-11-2023 19:12

on ‎07-11-2023 19:12

@GonzaloKarmy 

Look here too Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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