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My SIMs did not arrive

KenB
Level 1: Joiner
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I ordered two SIM cards on Oct 11th. They have not arrived. I checked tracking on MyO2 this morning and it says the order was completed. What do I do now?

Order numbers:-

(REMOVED)

 

 Thank you

 

Ken Burch

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MI5
Level 94: Supreme
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@KenB 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oxonian
Level 29: Intuitive
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@KenB 

Have you considered waiting a couple more days to see if they arrive ? 

If you ordered them on 11th, they might have gone into the post a couple days later ? If they were sent by second class post, there is still time - today is only 18th.   

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MI5
Level 94: Supreme
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First class

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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