Solved: Lost voicemail

modell · ‎11-04-2023

I have recently moved from 02 to Giffgaff. I forgot to back up some voicemail messages from my late father before doing this. Is there any way I can get these back??

MI5 · ‎11-04-2023

@modell

Sorry for your loss but unfortunately they are lost forever now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-04-2023

@modell

Sorry for your loss but unfortunately they are lost forever now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎11-04-2023

I had the same issue but thankfully remembered to back up

Nothing can compensate hearing a loved one's voice

So sorry

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

WesternBloom · ‎01-11-2023

Is there a time limit at all? Like is the data kept for 30 days? Or is it wiped immediately?

MI5 · ‎01-11-2023

@WesternBloom

Once deleted from phone, that's it.

If you have saved voicemails you need to listen to them and re-save them every 30 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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