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Live chat

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Till
Level 1: Joiner
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on ‎22-11-2018 21:29

on ‎22-11-2018 21:29

I have been trying to use life chat for a week now smd never available
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎22-11-2018 21:44

on ‎22-11-2018 21:44

If you've been trying that long, try a different browser or clear cache and cookies from yours and restart it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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Cleoriff
Level 94: Supreme
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on ‎22-11-2018 21:31

on ‎22-11-2018 21:31

Hi @Till

 

It was down for a while, however we are assured by our community managers it was back working again today.

@Martin-O2?

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
  • 145065 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎22-11-2018 21:44

on ‎22-11-2018 21:44

If you've been trying that long, try a different browser or clear cache and cookies from yours and restart it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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liggerz87
Level 20: Radiant
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on ‎22-11-2018 23:14

on ‎22-11-2018 23:14

I tried today aswel on chrome didny work cleared cache still didny work so I used the Samsung browser and it worked and did get in touch with them
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Martin-O2
Former Staff
In response to liggerz87
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on ‎23-11-2018 10:06

on ‎23-11-2018 10:06

The Live Chat service was fully restored early yesterday afternoon @Till. Give the above suggestions a go and let me know if you continue to have difficulties. 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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