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Live chat not working

KL2
Level 1: Joiner
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on ‎20-12-2018 18:13

on ‎20-12-2018 18:13

This message stay all day on Live chat window:

Give us a moment

We're just checking to see if there's an available agent.

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Cleoriff
Level 94: Supreme
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on ‎20-12-2018 18:17

on ‎20-12-2018 18:17

@KL2

There have been problems all week with Live Chat.

You would be better off contacting cutomer services and speaking to someone,

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎20-12-2018 18:20

on ‎20-12-2018 18:20

Try a different browser or clear your cache and cookies.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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anticpated
Level 30: Meditator
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on ‎20-12-2018 20:46

on ‎20-12-2018 20:46

Browsers have a webcache limit as well. So like already said, clearing it will remove any issues.

 

Here is a [url=https://www.sri-connect.com/index.php?option=com_fss&view=kb&Itemid=984&prodid=12&kbartid=60]link[/u...] about it.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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