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Keep getting faulty phones from O2 Insure

Dilly525
Level 1: Joiner
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I'm starting to loose the will with O2 insure. I received my 4th phone in the past month as every one since my claimant month has been faulty.

 

The one I received today I believe has a hole in the screen or something as when I have my torch on, I can see a light mark when the phone is locked and when it is on I can see a slight glare from it.

 

I want to complain again but I don't want to keep getting faulty phones.

 

Is it worth it?

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MI5
Level 94: Supreme
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@Dilly525 

Keep trying until you get a good one !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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