cancel
Showing results for 
Search instead for 
Did you mean: 

Issues claiming free Huawei tablet

Andyman
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi - I was wondering if anyone could help me? I tried to claim for the free tablet after purchasing the pro 20... I've waited 30 Days and the form is constantly rejected by the website saying that the IMEI number is invalid. It's definitely not! Any ideas? I'll called O2, who told me to call Huawei, who told me to call O2...
Thanks in advance of any help!
Message 1 of 7
812 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 106089 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

Hi @Andyman

 

Everyone seems to be having issues with this promotion

The first thing to try is a different browser. IE seems to work for a lot of people

If it doesn't work for you then I will tag @Martin-O2 or @EmilieT our community managers to see if they can help ?

 

*The Game Is On*

Girl in a jacket
Message 2 of 7
808 Views

Andyman
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks for getting back to me but that didn't work either! Thanks Cleoriff
Message 3 of 7
796 Views

Cleoriff
Level 94: Supreme
  • 106089 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

@Andyman wrote:
Thanks for getting back to me but that didn't work either! Thanks Cleoriff

@Andyman

Pop back tomorrow and one of our managers will be in touch.wink

*The Game Is On*

Girl in a jacket
Message 4 of 7
771 Views

Andyman
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Appreciate it!
Message 5 of 7
768 Views

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Good morning @Andyman, and welcome to the forum Wave I'm sorry to hear you're having difficulties redeeming this offer - we're currently looking into the error you've reported and as soon as we have more information we'll share it with you! 

 

Thanks @Cleoriff for the mention slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 7
689 Views

Andyman
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks @EmilieT! Really appreciate all help on this matter 👍🏾
Message 7 of 7
670 Views