Is the mast being upgraded

[Anonymous]

I just requested my PAC code to change network as I need 3G coverage but O2 only serves 2G. The representative I spoke to gave me the code but mentioned the local mast was in the process of being upgraded to boost 3G in the area.

Of course, it's impossible to confirm if this is true or when the work might be complete. Does anyone out there have means to find out? I'm a couple of months away from the end of my contract so it would be more cost effective to stay with them if I'll have 3G in a week or two...

The area in question is Bar Hill, Cambridgeshire.

[Anonymous · Accepted solution]

Hi.

O2 don't give out this info I'm afraid to us here. We are all customers like you.

The official line is http://www.o2.co.uk/connectivity/network-coverage/the-next-big-thing

It's a case of checking your service status.

http://status.o2.co.uk

Right now it says it's patchy. 😞

Live results for Bar Hill, Cambridgeshire

Our network is currently working fine
If we're doing work on the phone masts near you we'll tell you about it here.
Updated 14:00 (refreshed hourly). Recent faults might not show yet.


Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.

Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Patchy outdoors. Patchy indoors. Not good for mobile broadband.

Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Sorry, we do not have coverage here.

[MI5]

As part of the 4G commitment O2 have to supply a min of 2mbps to 98% of the population by the end of 2017. The work has started so you could get an improvement tomorrow or it could be December 2016......

[Bambino]

Be aware that your PAC is only good for 30 days. If you did decide to stay with O2 until nearer the end of your contract and wanted to leave then, you would have to call to request a new PAC.