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I'd like to speak with a person!

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KatieMarshall
Level 1: Joiner
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on ‎15-07-2023 17:11

on ‎15-07-2023 17:11

I'm trying to upgrade my phone but it just keeps telling me basket is empty. I've tried doing from my o2. the o2 website and saving my basket and following the link in my email. I've tried if off of my phone and the lap top. I've spoken to virtual assistant but as its a person its not helpful at all. I would just like to speak to a person to help me please!

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Enlli
Level 66: Unequalled
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on ‎15-07-2023 17:19

on ‎15-07-2023 17:19

Sounds like you need to speak to the sales team.

You can call them on 0800 081 0255

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 66: Unequalled
  • 6809 Posts
  • 50 Topics
  • 1521 Solutions
Registered:

on ‎15-07-2023 17:19

on ‎15-07-2023 17:19

Sounds like you need to speak to the sales team.

You can call them on 0800 081 0255

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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