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How to obtain a NanoSIM?

Anonymous
Not applicable

Hi there,

 

I've been using an iPhone 3S on O2 PAYG for five years - great service.

 

Just received a new Samsung S7 Edge as a gift.  It's apparently unlocked and can be used with my existing number on O2.

 

However my existing MircoSIM doesn't fit my new phone.

 

What do I need to do to obtain a NanoSIM but KEEP my existing telephone number on O2 PAYG.

 

Thanks in advance.

 

Neeeko

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Cleoriff
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Hi @Anonymous You can pop instore or order a sim online...then you follow this keep your number guide

http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

*The Game Is On*

Girl in a jacket

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jonsie
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Just pop into your o2  store. They will give you a free sim and swap your number over.  All done normally in 30 minutes. 

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Cleoriff
Level 94: Supreme
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Hi @Anonymous You can pop instore or order a sim online...then you follow this keep your number guide

http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

*The Game Is On*

Girl in a jacket

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MI5
Level 94: Supreme
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If doing it yourself you need this form
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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