Solved: Help contacting the fraud team

IneedAssistance · ‎14-04-2023

Can someone please get fraud team to contact me.

I have the phone and want to pay for it!
I cannot sign into my account and my bill is due next week and you have no payment method on file.

Please fraud team get in touch! its been like 2 weeks no response no nothing

MI5 · ‎14-04-2023

@IneedAssistance

As explained to you before, fraud will not contact you.

You need to contact payment management to pay bills.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

View solution in original post

MI5 · ‎14-04-2023

@IneedAssistance

As explained to you before, fraud will not contact you.

You need to contact payment management to pay bills.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Help contacting the fraud team

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Fraudsters attempting to get into my account