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Free items

Mhawkins
Level 1: Joiner
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When i took out a new contract last month, i got a deal with free earphones and tracker included.

 

When the order arrived it was the phone only, i cannot see anything in emails about how to claim the free items and the chat is down.

 

Anyone able to help?

 

Thank you

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Bambino
Level 84: Resplendent
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@Mhawkins If it was a Samsung promotion you need to go directly to them:

Explore All Samsung Deals | Samsung Offers | Samsung UK

I DO NOT WORK FOR O2



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RafaC
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Hey @Mhawkins were you able to sort this one out yet?

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