cancel
Showing results for 
Search instead for 
Did you mean: 

France data

jj1234
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
In France and can’t get data for satelite
Message 1 of 10
1,966 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145055 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@jj1234 

That was iData they added which was missing before.

Using the apn I gave you would have allowed data to work without that bolt on but you should have had it already.

You can now leave your apn as iData and it will work everywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 10 of 10
1,891 Views
9 REPLIES 9

jj1234
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Can’t get satelite data in France. Just got off the ferry
Message 2 of 10
1,966 Views

O2Sarah
O2 Support
O2 Support
  • 74 Posts
  • 1 Topics
  • 8 Solutions
Registered:
Hi

Sometimes turning your phone on and off refreshes the handset and it may pick up data roaming. Have you used your phone abroad before? Is it working for calls and texts?
Message 3 of 10
1,959 Views

jj1234
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Yes. Switched on and off. Have 3G it says. But can’t get satelite. This is for my daughter first time driving there no map. Dependent on sat nav. Apple phone.
Message 4 of 10
1,956 Views

O2Sarah
O2 Support
O2 Support
  • 74 Posts
  • 1 Topics
  • 8 Solutions
Registered:
iPhone Maps should work on 3G dependant on the network that you join when roaming.
Message 5 of 10
1,932 Views

MI5
Level 94: Supreme
  • 145055 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@jj1234 

Change the data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 10
1,915 Views

jj1234
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
All good now
Message 7 of 10
1,896 Views

jj1234
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
They added a bolt on specifically for I phone 10. It updated 30 mins later
Message 8 of 10
1,895 Views

jj1234
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks
Message 9 of 10
1,894 Views

MI5
Level 94: Supreme
  • 145055 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@jj1234 

That was iData they added which was missing before.

Using the apn I gave you would have allowed data to work without that bolt on but you should have had it already.

You can now leave your apn as iData and it will work everywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 10 of 10
1,892 Views