Extras

[mglw73]

Been trying to activate Disney+ that came free for 6months as part of a recent upgrade. The Extra fails to activate and can’t seem to get hold of a human being at O2 either.

Has anyone else had similar issue?

[Cleoriff]

@mglw73 

Lots of people are having the same issue @mglw73 

I'll tag one of our account advisors to see if they can apply it for you.

@O2Emma @Thomaso1 are you able to help here?

[Thomaso1]

Thanks @Cleoriff  I will PM you now @mglw73

[Cleoriff]

Thanks @Thomaso1 

[Anonymous]

Hi, I have the same problem with activation of my extra, but I picked Amazon Prime Video. Can you help me?

[MI5]

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@Anonymous wrote:
Hi, I have the same problem with activation of my extra, but I picked Amazon Prime Video. Can you help me?

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@Thomaso1 

[Thomaso1]

Thanks @MI5, I will message you now @Anonymous.

[MI5]

Thanks @Thomaso1 

[Xtianj]

Hi, I have the same problem, can’t get in touch with anyone and no agents online - could someone get in touch?

[MI5]

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@Xtianj wrote:
Hi, I have the same problem, can’t get in touch with anyone and no agents online - could someone get in touch?

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@O2Lisa should be able to help in the morning.