Solved: Exchange Beats Buds for AirPods

Larissa1 · ‎28-10-2021

I purchased the Studio Buds but originally wanted the air pods pro. Sadly, they were out of stock so I settled for the buds.

After receiving the buds they work well and have good base but whilst I’m on the phone they cut out very quickly and my callers can’t hear me.

The Air Pod Pros are now back in stock and I want to exchange but don’t know how to. Can anyone assist?

MI5 · ‎28-10-2021

@Larissa1

You can exchange if within 30 days

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-10-2021

@Larissa1

You can exchange if within 30 days

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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