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Disney+

AKJ
Level 1: Joiner
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Hi. I dont know if this has been convered but its completely baffled me.

 

So I chose disney+ as my free extra, followed all the emails and activations, and now it says my o2  disney+ subscription linked to another email address...I only have 1 email address? However when I log in with that email, it asks me to complete my subscription in a payment method, even tho its free

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MI5
Level 94: Supreme
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@AKJ 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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