Disney plus

[AmyB1993]

Having an issue with activating my Disney plus. Says I have 28 days to activate however when I do this it takes me to a page that doesn’t exist and there seems to be an error. 

Any help with resolving this? 
I don’t want to be paying for a service I can’t even get access to! 

Thanks 

[Cleoriff]

@AmyB1993 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

[MI5 · Accepted solution]

@AmyB1993 

You can do that here. Or via the link in My O2.

Guide: Adding and removing O2 Extras  

Try on your phone using mobile data with wifi switched off.