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Disney plus

AmyB1993
Level 1: Joiner
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Having an issue with activating my Disney plus. Says I have 28 days to activate however when I do this it takes me to a page that doesn’t exist and there seems to be an error. 

Any help with resolving this? 
I don’t want to be paying for a service I can’t even get access to! 

Thanks 

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MI5
Level 94: Supreme
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@AmyB1993 

You can do that here. Or via the link in My O2.

Guide: Adding and removing O2 Extras  

Try on your phone using mobile data with wifi switched off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
Level 94: Supreme
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@AmyB1993 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
  • 128216 Posts
  • 614 Topics
  • 22520 Solutions
Registered:

@AmyB1993 

You can do that here. Or via the link in My O2.

Guide: Adding and removing O2 Extras  

Try on your phone using mobile data with wifi switched off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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