Discounts

[Cherry24]

I applied for an NHS discount on my new phone but  no discount has been applied.

[Cleoriff · Accepted solution]

Hi @Cherry24 

Did you follow the advice in this guide?

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

[jonsie]

Remember it must be done in the firstmonth too @Cherry24 

[MI5]

Your discount won’t appear until your second bill.

[PhoneChanger]

Easiest way to check is to sign in to MyO2 and check your bolt on's the O2 Open one will display in there if it has been correctly applied to you account.

if you're in the first month it will also say when it applies from