cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery

AWroblewska
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 I suppose to receive a free tablet on 15th but my order was mistaken with someone else and I received iPhon 14. Yesterday 16th iPhon was collected from me by DPD. The same day I suppose to receive my tablet but I haven’t. 
Can someone please let me know when I suppose to expect the tablet?

thank you

Message 1 of 6
410 Views
5 REPLIES 5

madasaf1sh
Level 76: Forum Legend
  • 10197 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@AWroblewska 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 6
404 Views

MI5
Level 94: Supreme
  • 144442 Posts
  • 634 Topics
  • 27679 Solutions
Registered:

Anyone else smell a scam here?

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
396 Views

Spenny
Level 16: Talkative
  • 341 Posts
  • 11 Topics
  • 27 Solutions
Registered:

Hi @AWroblewska How did you get the offer for the free tablet? Did you get a cold call ?

Free tablet, instead you get iPhone, iPhone collected and still no tablet........hmmmm......smell something 🐟

 

Get in touch with O2 on 202 or via the social media links in the signature below and speak to them. Sounds like you could potentially be the victim of fraud.

 

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
Message 4 of 6
394 Views

madasaf1sh
Level 76: Forum Legend
  • 10197 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@MI5 

 

When I read it again, it reads like a scam, smells like a scam, and is a scam.

 

And I am afraid sounds like the op has been taken in hook, line and sink.. 

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 5 of 6
391 Views

Enlli
Level 65: Ultra-cool
  • 6618 Posts
  • 49 Topics
  • 1488 Solutions
Registered:

Just come to this, and it sound all too familiar 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 6 of 6
387 Views