cancel
Showing results for 
Search instead for 
Did you mean: 

Data roaming

Claire9475
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why is my data not working abroad (Portugal)?

Message 1 of 2
621 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144145 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@Claire9475 

If you are using an iPhone, change your data apn to "mobile.o2.co.uk"

Otherwise, try manually searching for a different network and reboot phone a few times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
619 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144145 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@Claire9475 

If you are using an iPhone, change your data apn to "mobile.o2.co.uk"

Otherwise, try manually searching for a different network and reboot phone a few times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
620 Views