on 11-11-2021 07:45
I’m outside the eu and having agreed beforehand that I have the int bolt on I’m being hit with gigantic charges already! Impossible to get help from O2 even after ringing my local Uk shop! How do I get to speak to anyone at O2? Please help! I’m overseas for 3 more weeks!!
on 11-11-2021 08:02
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 11-11-2021 08:04
on 11-11-2021 08:04
Hi there @Gordond
Contact O2 customer services
Would social media help rather than waiting long times on phone?
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram
on 11-11-2021 15:22
There is no international bolt on for overseas usage apart from O2 Travel and O2 Inclusive
Guide: O2 Contract with O2 Travel Inclusive (75 Free Countries) and (33 x £4.99 per day Countries)