cancel
Showing results for 
Search instead for 
Did you mean: 

Choosing same add-on again?

KimB17
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I'm currently paying for Disney+ via my current O2 mobile contract.

 

I can now upgrade, and one of the options is 6 months free of Disney+. Is there a way to use this with my current Disney+ account? I'd really rather not make a new one to use it, and I can't recall if the deal is done by code, or link etc. I'd like to work it out before I select it!

 

I've not had any luck yet contacting O2 via official channels, though am yet to try by phone.

Message 1 of 6
407 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

@KimB17 

Cancel the current Disney and then add the free one when you get the link.

Make sure your old one reaches the end of the current month. You can use the same login details but must register using the O2 link you get sent. 

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
396 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

@KimB17 

Cancel the current Disney and then add the free one when you get the link.

Make sure your old one reaches the end of the current month. You can use the same login details but must register using the O2 link you get sent. 

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
397 Views

KimB17
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for your response.

 

Can I just clarify, when you say I can use the same login details but must *register* via the link, do you mean register as in creating a new Disney+ account? Or simply register the extra? (Apologies, the guide was useful but not 100% clear on that point!)

Message 3 of 6
386 Views

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

@KimB17 

To register the extra using the O2 link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
379 Views

KimB17
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Wonderful, thanks for your help!

Message 5 of 6
378 Views

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

You're welcome @KimB17 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
368 Views