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Changing or cancelling an order

Oriotell
Level 1: Joiner
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Does anyone know how to cancel or amend an order that has not been dispatched yet?

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Cleoriff
Level 94: Supreme
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Hi @Oriotell 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112557 Posts
  • 801 Topics
  • 6710 Solutions
Registered:

Hi @Oriotell 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Oriotell 

You can always return your order under the change of mind policy should it not be able to cancel or amend it. 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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