Change name and get a call as I was offered that 02 take over my three contravt

[Katie39]

hi there,

I was offered that 02 take over my three contract but I need to change my email. I've done that but I cannot change my name and I've not had a call back to accept the offer.

[MI5 · Accepted solution]

@Katie39 

Smalls like a scam.

O2 don't do buy outs.

Delete and ignore.

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

Change your O2 password too and any others that use the same details.

Notify your bank if you haven't done so already.

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

https://www.actionfraud.police.uk/