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Cant get through to 8002

Anonymous
Not applicable

Dont bother ringing  8002.  They don't answer.  We are a business account and can't get through to upgrade.  Absoolutley no problem to me though! 

Message 1 of 8
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Anonymous
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Why have we got begging ads from O2. Again, another reason why i don't give to charity .....

Message 2 of 8
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viridis
Level 56: Guvnor
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Why?
Because O2 put the ads on the phone line while you are waiting instead of further inconvenience after your call?

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jonsie
Level 94: Supreme
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I've never heard any adverts on the consumer lines...?

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Message 4 of 8
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Toby
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@Anonymous wrote:
Why have we got begging ads fromO2. Again, another reason why i don't give to charity .....

Hi @Anonymous, sorry to hear you're having trouble. I'm Toby, the community manager. Could you go into a bit more detail about these ads you're seeing/hearing?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 5 of 8
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Anonymous
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Toby I would rather you tell me why i can't get through to O2 to discuss an upgrade? Business account too. Can't start 'Live Chat' either - no matter how long i wait ........ O2 are falling apart !!

Message 6 of 8
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Toby
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@Anonymous wrote:
Toby I would rather you tell me why i can't get through to O2 to discuss an upgrade? Business account too. Can't start 'Live Chat' either - no matter how long i wait ........ O2 are falling apart

Hi @Anonymous,

 

This community is designed as a peer-peer community where members help each other out. Feel free to send me a private message about these issues. Also I shall create a new thread out of your posts, as this thread refers to Live Chat.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 7 of 8
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Anonymous
Not applicable

Noted !

Message 8 of 8
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