Can't receive texts from aborad

[Ann_80]

I am not able to receive texts from phone numbers registered abroad. I checked my phone settings and I should be able to to received texts from abroad. Think it may be O2 that is restricting the receipt of messages. Any suggestions on what I can do in this instance?

[MI5 · Accepted solution]

@Ann_80 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

[Bambino]

@Ann_80 There are no charges to receive texts, so you shouldn't be having a problem. Ways to contact O2 can be found here: Re: How to find help & contact O2: A Guide - O2 Community

If for any reason you're still having difficulty, download WhatsApp and make sure the people you want to reach have the app too. You can then call, text and video call anyone anywhere in the world over a WiFi connection for free.