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Anyone had any success calling 202?

tafflondon
Level 1: Joiner
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on ‎20-03-2024 16:04

on ‎20-03-2024 16:04

I'm trying to add a Bolt On, when I text TRAVEL to 23336 as it says I gat a message saying they can't add the Bolt On and I should call 202.  What a waste of time, it either goes into a loop telling me about free drinks and queue jumping for tickets I don't want or drops the line.  I thought EE left a lot to be desired, until now.

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MI5
Level 94: Supreme
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on ‎20-03-2024 16:07

on ‎20-03-2024 16:07

@tafflondon 

Have you tried adding in your MyO2?

Guide: My O2 - Bolt-ons 

Guide: How to find help & contact O2 

Using Your Phone Abroad → O2 Travel Search Tool | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Enlli
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on ‎20-03-2024 16:11

on ‎20-03-2024 16:11

As per @MI5 

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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