cancel
Showing results for 
Search instead for 
Did you mean: 

Anyone else having a problem with the O2 website and Windows 10?

Crystalwitch
Level 1: Joiner
  • 7 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I am trying to download the PDF of my latest bill via my PC using Windows 10 and the latest version of Adobe Acrobat DC and the O2 website popup window keeps throwing up an error as though I have no PDF reader installed.  Anyone else have this problem and/or any solution please? Thanks.

Message 1 of 6
2,396 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 126945 Posts
  • 614 Topics
  • 21860 Solutions
Registered:
Try using Chrome or Firefox as your browser.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
2,394 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 126945 Posts
  • 614 Topics
  • 21860 Solutions
Registered:
Try using Chrome or Firefox as your browser.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
2,395 Views

Crystalwitch
  • 7 Posts
  • 2 Topics
  • 0 Solutions
Registered:

OK. Will give it a go now. Thanks. Good Idea

Message 3 of 6
2,393 Views

Crystalwitch
  • 7 Posts
  • 2 Topics
  • 0 Solutions
Registered:

It worked with Chrome. Thanks for the suggestion.  Will make it my default browser. Fantastic

Message 4 of 6
2,387 Views

MI5
Level 94: Supreme
  • 126945 Posts
  • 614 Topics
  • 21860 Solutions
Registered:
Good news - There are a few compatibility issues with IE so I tend to avoid it completely these days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 6
2,384 Views

jonsie
Level 94: Supreme
  • 86787 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

There are so many browsers available now and to be honest IE is quite possibly the worst of any.

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 6 of 6
2,345 Views