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Amazon Music Cancellation Not Worked

littlenatz
Level 1: Joiner
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I cancelled the amazon music extra 2 months ago but it hasnt cancelled it with amazon. It doesn't show as an extra anymore either in MyO2. I want to upgrade to the family version with amazon but they can't until O2 cancel it. Can anyone help?

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MI5
Level 94: Supreme
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@littlenatz 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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LukasB
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Hey @littlenatz just checking if you managed to get this sorted or if you are still having trouble?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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