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Address changes

Anonymous
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Hi how do I update my address details on a dormant 02 account?  I haven't used it for a couple of years, can still login to it but not amend anything.  I want to order a new sim but it has my old address.  Thanks

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jonsie
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jonsie
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Cleoriff
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If it's dormant....then you need to contact customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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jonsie
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MI5
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It may be quicker and easier to just create a new account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Yes just order a sim card online to the new address and use a different My O2.

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MI5
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Good idea
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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MI5
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How very splendid tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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