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Address changes

Anonymous
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Hi how do I update my address details on a dormant 02 account?  I haven't used it for a couple of years, can still login to it but not amend anything.  I want to order a new sim but it has my old address.  Thanks

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jonsie
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If you can't amend it in My O2 then you need to call customer service I'm afraid.

http://www.o2.co.uk/contactus

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jonsie
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If you can't amend it in My O2 then you need to call customer service I'm afraid.

http://www.o2.co.uk/contactus

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Cleoriff
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If it's dormant....then you need to contact customer services http://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket
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jonsie
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Live  chat may be able to help. ..In the link too.

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MI5
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It may be quicker and easier to just create a new account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Yes just order a sim card online to the new address and use a different My O2.

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MI5
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Good idea
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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YES you have them sometimes LOL

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MI5
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How very splendid tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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TRIFFIC Dance

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