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Ayaz
Level 1: Joiner
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What should I do if I made an account but want to change the email on the account. Do I have to delete the account?

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Cleoriff
Level 94: Supreme
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Hi @Ayaz 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section MORE .There's a drop down box which will show "Personal Details" Click on that and it will allow you to change your email address.

O2 will send you a text to make sure it's you.

My O2 Personal details.JPG

Hope that helps and welcome to the forum 😉

Veritas Numquam Perit

Girl in a jacket

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MI5
Level 94: Supreme
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@Ayaz 

You can change your username (which is your email address) in your MyO2, or contact O2 to do it for you.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
  • 122381 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Ayaz 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section MORE .There's a drop down box which will show "Personal Details" Click on that and it will allow you to change your email address.

O2 will send you a text to make sure it's you.

My O2 Personal details.JPG

Hope that helps and welcome to the forum 😉

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
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