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Account closure

Jinx
Level 1: Joiner
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Registered:

I have recently secured my PAC code from O2 customer retention team as due to move to another supplier and mobile number due to transfer tomorrow. 

 

Will this terminate my existing contract or how do I confirm this has occurred?

 

Jinx

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MI5
Level 94: Supreme
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@Jinx your O2 account will end immediately the number ports to the new network.

You will receive a final bill so make sure you don't cancel any direct debits until it's paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jinx your O2 account will end immediately the number ports to the new network.

You will receive a final bill so make sure you don't cancel any direct debits until it's paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hey @Jinx , and welcome to the forum Wave

 

I hope the information above answered your question, but please let us know if you need anything else, or have any feedback on your experience that you'd like to pass on to the Business!

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