cancel
Showing results for 
Search instead for 
Did you mean: 

nokia 520 problem

joules
Level 4: Observant
  • 140 Posts
  • 19 Topics
  • 0 Solutions
Registered:

Hi two people just texted me on my nokia lumia 520 to say they have tried to phone me but cannot get through it says the other person has hung up, any idea what it could be please?

 

Joules

Message 1 of 21
4,093 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 58: Overseer
  • 8776 Posts
  • 90 Topics
  • 679 Solutions
Registered:

menu's might be different - i have a 640 at the minute - see below screen shot...

 

wp_ss_20151222_0001.jpg

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 20 of 21
3,126 Views
20 REPLIES 20

MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:
Could any number of reasons.
Try restarting your phone, check for network issues http://status.o2.co.uk/ and check that you haven't got quiet time turned on in settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 21
3,897 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
Poor signal area? Damaged phone / sim?

Try the sim in another phone and see how if the issue continues.
Current Phone: Sony Xperia XZ Premium
Message 3 of 21
3,896 Views

joules
Level 4: Observant
  • 140 Posts
  • 19 Topics
  • 0 Solutions
Registered:

Hi thank you, sorry what am I looking for in settings to find the quiet time?

 

Many thanks joules

Message 4 of 21
3,892 Views

PhoneChanger
Level 30: Meditator
  • 1313 Posts
  • 64 Topics
  • 99 Solutions
Registered:
Quiet times is a setting in Cortana's notebook where you can set times where you will not be disturbed, so people who call you don't get through (unless you have them added to your allowed list)
Message 5 of 21
3,890 Views

joules
Level 4: Observant
  • 140 Posts
  • 19 Topics
  • 0 Solutions
Registered:

I tried to phone from my landline and had the same message!

Message 6 of 21
3,889 Views

joules
Level 4: Observant
  • 140 Posts
  • 19 Topics
  • 0 Solutions
Registered:

if it is the sim then why would I be able to send and receive text messages? thanks

Message 7 of 21
3,887 Views

MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:
Go to settings and scroll down to quiet times.
If on there will be a moon shape on the notification bar.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 21
3,884 Views

joules
Level 4: Observant
  • 140 Posts
  • 19 Topics
  • 0 Solutions
Registered:

sorry not heard of that so must not have it?!  checked the reception link and it is okay!

Message 9 of 21
3,882 Views

MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:

@joules wrote:

if it is the sim then why would I be able to send and receive text messages? thanks


More likely to be a network issue with calls in your area tbh.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 21
3,881 Views