Hi Everyone, first post. I bought a Sony Ericsson G502 (not from O2) and I'm very happy with it indeed. However, I recently got sent a video message followed by a text saying that my phone does not support video messaging (it does, and the message was sent from my friend who has the same handset on a different network.) When I try to select my phone on the O2 website the G502 isn't listed and I've had no joy from the O2 customer services email. Do O2 only support their own handsets for video messaging?
o2 will only support o2 portfolio handsets for video messaging/pic messages/mobile internet as these handsets are fully tested therefore we can support them - unfortunately it looks o2 have no information on your current handset therefore are unable to fully support it
Hi Darren, its not the settings, everything works fine, it just seems that because O2 don't sell the G502, you can sellect it as "my Phone" Never mind. Still, for £129 new, HSDPA, Email, and lightweight its really a great wee handset, coupled with O2 simplicity 25 which means my contract is only 1 month and I get free data makes this much better value than a £30 or £35 contract for 18 months.