cancel
Showing results for 
Search instead for 
Did you mean: 

Not receiving texts or calls

Anonymous
Not applicable

Following network issues I have not been receiving texts. Phone has been off all night and I have carried out the usual ie take out battery, wipe SIM card.  community manager Leonard has suggested I post my problem here.

 

I have received an email to let me know all calls to my phone are going straight to my voice mail.

Message 1 of 5
3,120 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Thanks for your feedback Kyle however,  that setting was ok.  I needed to back up my phone and carry out a security wipe.  I was a bit nervous doing this but after restoring my data from the backup my phone is now working again.

 

Regards, Gerry

View solution in original post

Message 5 of 5
3,027 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 149759 Posts
  • 641 Topics
  • 28524 Solutions
Registered:
Which phone are you using?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
3,105 Views

Anonymous
Not applicable

If it is a BlackBerry then go to the firewall and change the settings, I had that problem once it is horrible

Message 3 of 5
3,057 Views

Anonymous
Not applicable
Thanks for helping out as well, Kyle!
Message 4 of 5
3,042 Views

Anonymous
Not applicable

Thanks for your feedback Kyle however,  that setting was ok.  I needed to back up my phone and carry out a security wipe.  I was a bit nervous doing this but after restoring my data from the backup my phone is now working again.

 

Regards, Gerry

Message 5 of 5
3,028 Views