I want to cancel my order

[Mariale]

Hi, I want to cancel my order but I don’t know how to do it. 

I have been waiting for almost 2 weeks and I have only received an email saying that my order is out of stock. 

I needed my order as soon as possible that's why I want to cancel it. Pay £30 upfront. 

I call on the phone and it is impossible to communicate and the virtual assistant does not give answers regarding this. 

Please help me. 

Maria 

[MI5]

@Mariale 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[Mariale]

For social networks they do not respond either. 

[Breanna]

Hi @Mariale the turnaround times for their social media are a bit slow right now. Definitely keep at it or call the number provided by @MI5 above.