Airtime and plan

[Anonymous]

So I just signed a new contract and I just checked the app and I got a airtime bill and a device plan? That mean I'm pay £46 for airtime and £20 for device every month?

[Cleoriff · Accepted solution]

Hi @Anonymous Not sure what Refresh tariff you signed up for?

There's a guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Look here at first bill explanation https://www.o2.co.uk/help/account-and-billing/first-bill

[Anonymous]

If you are on a Refresh plan then I assume it's £26 for the device & £20 airtime? It maybe more because at the start of the contract you will pay a month in advance & maybe an extra pro rata

[MI5]

Yes you will have 2 payments each month, one for airtime and one for the device.
Your MyO2 will clearly show your payments
http://www.o2.co.uk/myo2

[MercedesS]

Hello @Anonymous, welcome to the O2 community!

I hope their advice helped you! They know a lot  Thanks guys for the help!