cancel
Showing results for 
Search instead for 
Did you mean: 

wrong purchase

ashleighkate
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good afternoon,

A few moments ago I purchased some extra data. I done this by mistake and was meant to purchase extra iphone storage. Is there any way that this could be refunded or swapped for storage? I was only a few minutes ago so the date hasn’t been used in any way yet. If there is any way that I could get this swapped for extra storage I would be so so grateful. Thank you 

Message 1 of 2
431 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@ashleighkate 

 

I dont think there is as per the t&c's there are no refunds on bundles. You can try and speak to an agent on 202 and see if they can do anything, but it will be more on a good will basis if anything.

If it is icloud storage then thats done by Apple so can't be swapped, as that payment is direct to them.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
422 Views