on 23-04-2021 07:42
Help! I have an outstanding bill to pay and i can't find where i can contact someone to pay it. I've had an e mail to call 0844 809 0202 but it tells me i have dialled incorrectly!!! I also cannot see what time I can call the other number which did work but eventually told me they were closed and to check the O2 website for times - I can't see any times :'-( I'm a bit frustrated!!
23-04-2021 07:45 - edited 23-04-2021 07:46
23-04-2021 07:45 - edited 23-04-2021 07:46
Hi @Fee2
You need to call O2. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 23-04-2021 09:08
Hi Fee2,
The number you're dialling is old and no longer works. Our customer services number is 03448090202.
Our lines open at 8am