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I have lost my phone. since my O2 seems to have no link to that end, hell I'm not buying something.

Anonymous
Not applicable

Apparently I have to add more here.  Help.

Message 1 of 26
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MI5
Level 94: Supreme
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Registered:
http://www.o2.co.uk/contactus
Contact CS using the methods in the link asap.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 26
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Anonymous
Not applicable

Contact o2 asap to report the loss so they can block your account and phone.

 

All points of contact are here http://www.o2.co.uk/contactus

 

Landline number and live chat options or borrow a phone with an 0-2 sim in it to call them,

Message 3 of 26
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jonsie
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Registered:
Message 4 of 26
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Anonymous
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Message 5 of 26
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Anonymous
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Cheers will try the link. Smiley Mad

Message 6 of 26
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jonsie
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Registered:

Also report it to the police and if you're insured, the insurance company.

Message 7 of 26
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Anonymous
Not applicable

Ah. wait a moment.  That link just brought me back to the same place I've just been.  Got hold that thought, we're really busy, chat not initialised. And on the retry, back to hold that thought. Surely they must have some kind of link other than this?

Message 8 of 26
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Anonymous
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@Anonymous wrote:

Cheers will try the link. Smiley Mad


No worries.

 

If you had any passwords stored in the phone or was still logged into sites then change them asap.

Message 9 of 26
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MI5
Level 94: Supreme
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Registered:
Call the numbers and use the lost or stolen option on the IVR - It's a 24 hour service.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 26
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