Huge midnight data taken
on 16-10-2014 13:11
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on 16-10-2014 13:11
Every day at midnight I have huge amounts of data taken (thousands) & then I get a text advising my usage is almost used up & I know I use hardle any, rarely use it. Lately, when I do want to use it, my data has mostly been used up by this bogus midnight data collecter!
I've read about all sorts of solutions but nothing stops it. I have disabled my 3G at night, turned off mobile data, turned on to airplane mode & ticked the 'don't send' on the Apple collecting data screen. When you turn them on/enable them again the huge amount of data that is usually collected at midnight collects at the time you enable it all again!
I know it's not what Ive used & it's not what they collect all in one go because at another time of every day another very small amount goes out which is the amount I have used.
Has anyone got any ideas or tips to help me please....?!
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on 16-10-2014 13:17
There's a few threads on here that give advice on what steps to take with excessive data use.
Have a look in the data use menu on the phone to see which is the main culprit. Facebook, with it's auto video play is a huge data user. Also check push notifications and turn off what you don't need.
To be clear, O2's systems update at midnight and that's why you are seeing the large amounts logged each night. This shows the day's usage and is the same for every customer irrespective of turning off data at midnight, it will still log the data you have used that day.
on 16-10-2014 13:36
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on 16-10-2014 13:36
I would suggest using this link and make an appointment at your local Apple Store Genius Bar to have a diagnostic run.
http://www.apple.com/uk/retail/geniusbar/
Obviously if you have one local.
Also speak to O2 customer services via telephone about your concerns.
Use an alternative phone with your SIM card in as a process of elimination. O2 shops give free sim adapters if you need to make your sim a different size.
Here is my thread about battery saving and data saving tips.
http://community.o2.co.uk/t5/Off-topic/iOS-8-Battery-Saving-Tips/m-p/759681/highlight/true#M33337
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on 16-10-2014 13:38
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on 16-10-2014 13:38
Search this forum (esp the Apple section) and you'll find loads of posts, then search Google and you'll find hundreds of issues Worldwide across many different networks - The common factor in every single case is Apple........
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.