I am wondering if anybody can give me some advice please
I need to get in contact with the payment management team. However i am now unable to hear so cant ring them
Iv tried using online chat and it is sending me around in circles. Unable to actually speak to anybody!
my o2 doesnt work as my number is no longer active
I feel like pulling my hair out!!
This may be of help to you
You can also reach O2 via Social Media
Message O2 on
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,,
They should be able to help you.
Have a look at the relay app from https://www.relayuk.bt.com
This will hear you make phone calls with your hearing issues..
@Enlli has already pointed you towards :-
Please note that there is a Support Request Form therein which will enable you to communicate with O2 in writing.