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vic23
Level 1: Joiner
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Registered:

i have changed my email address with o2 but still receiving emails to my old one, how can i opt out of priority emails?i have submitted 4 times to unsubscribe and still recive them, i have called customer service and was told they have my new one, no resoloution TIA

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MI5
Level 94: Supreme
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Registered:

You need to login to your MyO2 and go to your choices to opt out.

choices.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126771 Posts
  • 613 Topics
  • 21764 Solutions
Registered:

You need to login to your MyO2 and go to your choices to opt out.

choices.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MI5
Level 94: Supreme
  • 126771 Posts
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  • 21764 Solutions
Registered:
You'll need your phone as they text you a code to login to the area to make your choices.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
Community Manager
Community Manager
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Registered:

Hey @vic23 how are you getting on with this? Have you managed to get your email switched over? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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