O2 Priority
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Forum Posts

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Martin-O2 by Former Staff
  • 19024 Views
  • 31 replies
  • 2 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 20113 Views
  • 12 replies
  • 0 kudos

Resolved! Nintendo switch

Just brought a Nintendo switch on pat monthly, can I use the o2 priority with it ? If yes, how do I go about doing so, thanks

Resolved! Priority queueing

Hello, I’m new to o2 priority. I’m at a gig at the o2 academy Brixton this evening. I accidentally activated my queue code last night as it said 48 hours to use. But when it opened code it said 3 hours. What can I do please to still access the priori...

Owen96 by Level 1: Joiner
  • 805 Views
  • 1 replies
  • 0 kudos

Resolved! 02 Priority

I’m experiencing problems accessing 02 Priority. It’s saying that the text code is invalid and this has happened multiple times. I was able to access it a few weeks ago, it’s not a new account.

Beth_20 by Level 1: Joiner
  • 1275 Views
  • 1 replies
  • 0 kudos

Upcoming Priority Offers: 3rd November Onwards

Hi everybody! This week's Priority offers are about saving up or wining; or winning and saving depending on how you look at it Win one of five £10,000 John Lewis vouchers About the Prize draw Turn your home wish-list into a glorious reality with the ...

RafaC by Former Staff
  • 544 Views
  • 0 replies
  • 0 kudos

Resolved! Couldn’t use my first priority 😰

I tried to use a priority just after 5pm for the two free drinks on a Thursday at an ember inns. App wouldn’t load. Turned WiFi off still no luck. Walked outside venue. Still nothing. So I left and went home. I thought coverage was supposed to be goo...

MrsSP by Level 1: Joiner
  • 533 Views
  • 2 replies
  • 0 kudos

Priority Music Highlights - 1st November Onwards

Hello everyone,Let's check some of the the artists featured on the O2 Priority website on the very first week of November Shania Twain, the world famous Canadian singer-songwriter opens this week's list. When I was a kid, this worldwide hit played no...

RafaC by Former Staff
  • 368 Views
  • 2 replies
  • 0 kudos

Resolved! moving to O2 but keeping my old number

Hello, I need help as I am moving to O2 and want to keep my old provider number ([Removed]) I have done everything online already and inserted my O2 card into phone but I am not sure when it will be active and if I did it correctly. I need help and a...

Blankiene by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! O2 priority queue jump

Hi there I'm just wondering cause it's been such a long time since I went to a show in an actual o2 venue I'm vaguely aware that you can use priority to skip the queue in o2 venues but I am going to a show with 2 friends and they're NOT on O2, can I ...

Resolved! My contract has moved to Arerial and I wasn’t fully informed about the implications

Hi,a i was contacted by aerial for an upgrade on my contract. they explained themselves as o2 customer service. they didn’t tell me that by changing my contract i would lose my o2 priveleges such as disney plus and o2 priority. i would like to go bac...

may1 by Level 1: Joiner
  • 723 Views
  • 5 replies
  • 0 kudos

Resolved! Accessibility ticket

How do I contact someone when I need to book accessibility priority tickets please

Chatty by Level 1: Joiner
  • 619 Views
  • 2 replies
  • 0 kudos