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Unable to make Competition that I won

Josh1011200
Level 1: Joiner
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Hello 

I’ve recently won a competition and am unable to make the date is there anything that can be done?

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MI5
Level 94: Supreme
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@Josh1011200 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202.

Or contact the competition organiser.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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@Josh1011200 

 

Was this through Priority by any chance, as if so you need to reach out via the email that was sent to you there is naff all customer services can do... 

 

The priority competitions are usually fixed dates and cant be changed, but this is all in the rules of the competition.

 

 

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
  • 147533 Posts
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Registered:

Like I said to contact the competition organiser.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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