on 19-02-2021 02:21
on 19-02-2021 03:47
on 19-02-2021 03:47
@Ammarah You'll have to speak to customer service: Guide: Coronavirus Community Help and Support
Below is alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
I will also tag our online advisors who will be on from 8 am, but I'm not certain if this is something they can help with.
@O2Lisa or @O2Georgina can you assist?
on 19-02-2021 08:11
on 19-02-2021 08:11